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Client Reviews & Testimonials

I called Jason this morning and he returned my call promptly, came over the same day, and explained clearly what needs to be done. His knowledge and experience are impressive. I am very happy that he can help me get rid my mice tenants! Thank you, Jason.

Patty P.

Excellent service. Very thorough and professional. Feel 100% better having them here. Way to run a business Jason. Responded immediately and were here the next morning. Very impressed and highly recommend.

Lynne S.

We had an exceptional experience with Rochester Pest Pro. They were at our house within an hour of requesting a quote online to look at the massive hornets nest we had found in our bush that day. Jason was very knowledgeable and explained everything to us in great detail. He was there first thing the next morning to take care of the nest and even followed up with us later that day to make sure everything was okay. His prices were more than reasonable, I highly recommend Rochester Pest Pro!

S. Robinson

They were great! They responded quickly and were able to come and diagnose my problem with the yellow jackets and were able to provide the treatment right away. They were professional and courteous. I would highly recommend Rochester Pest Pro. Thanks for a job well done!

Carol M.

Thanks for getting us off to a great start on completing our regular monthly service. Every penny you have saved us on our monthly service will help for a long lasting relationship. Rochester Pest Pro are the best!

Center For Youth

Can't recommend them enough! After waking up to find squirrels in our attic I called multiple companies and no one was willing to come out right away to check out the problem. Called Rochester Pest Pro and within the hour they were in our home. Jason went above and beyond to solve our issue. Thought outside of the box and came up with a great and affordable solution to the problem. Will definitely use them again if we encounter any future issues!

The difference maker for me in deciding to hire Jason was his approach to the transaction. First, he was extremely responsive to my initial post on Thumbtack requesting a quote. Second, he made it a point to come out the same day to meet me face to face and look at the job BEFORE quoting anything. I was impressed by how punctual he was for this visit. After explaining his approach to pest control and his philosophy of focusing on satisfying the customer, he thoroughly inspected our home inside and out for possible entry points and signs of rodent activity. Then he listened to our wants and needs and explained various possible solutions to our rodent problem. He took into account that we have two dogs and are often visited by our grandchildren in recommending various feeding stations and traps and how/where he would place them. It was not until we had a complete picture of what he would do that he presented his quote. His pricing is reasonable for the value we are expecting (ultimately the proof of value will be in the results). But more importantly is that he did not pressure us into any particular plan. Instead he proposed options, explained a maintenance plan, and allowed us to decide. The day of the job, which by the way could have been the very next day, he arrived about 15 minutes early after notifying me ahead of time that he was on his way. He once again explained what he was going to do and completed the work in about an hour and a half. It entailed placing a dozen feeding stations indoors and outdoors plus several snap traps. He plugged and sealed three exterior entry points. All of this in sub-freezing weather. Once done he showed me where he placed the stations and traps. He willingly changed the placement of a couple of snap traps and replaced a couple of feeding stations with lockable feeding stations for added precaution against grandchild curiosity. In a nutshell, I was very impressed with Jason's professionalism, his customer focus, and his entire approach to the job. As a result he gained my trust and confidence and I look forward to a continuing work relationship throughout the next year as he executes on our quarterly maintenance plan. If I could have selected all five options on this survey I would have, but unfortunately it limits you to three. Definitely this was a 5-star beginning to what I hope and trust will result in a resolved rodent problem.

Ismael C.
Reviewed via Thumbtack

Jason took time to explain to me what he would do to rodent proof my home and gave me a very reasonable price! He was professional and courteous. I am definitely going to recommend him to friends!
Lori F.

Reviewed via Thumbtack

Jason did a thorough assessment of our issue and explained what needed to be done to correct it. He has been prompt and professional and we are making good progress!

Pamela S.

Reviewed via Thumbtack

Time will tell as to results. The told me what we should do and did what we agreed to. They were always on time and were prepared to do the job. Pending results, I was fully satisfied.

Michael S.

Reviewed via Thumbtack

Jason from Rochester PestPro is great! He is very professional and knowledgeable. He fit me into his schedule immediately and he is very flexible with scheduling follow up visits. The price of his services is very fair. I cannot recommendation PestPro highly enough. They are awesome! And I am a very happy customer!

Jane S.

Reviewed via Home Advisor

Jason is the best there is. in a nutshell, He is thorough, hardworking, honest, Knowledgeable, and friendly. Look no further - this is your guy.

Google Review

Jason at Rochester Pest Pro was great!! Right on time and easy to work with - he knows his business and is honest and hardworking! No need to look any further for a pest control business that you can trust.
Rebecca Hazard
Google Review

I recently contacted Rochester Pest Pro about an issue with bees & stink bugs getting into my house. Jason educated me about the different pest control services & options that would work for me and was conducive to my budget. He made it simple so I could fully understand how starting a pest control service worked & about the many positive benefits i would get. Jason is always extremely responsive to me whenever I have questions about anything and the service he provides is second to none. if you are having similar pest control issues, contact Rochester Pest Pro for great customer service, quality work at a fair price in Rochester NY. Thank you,
Adam Arcara
Google Review

I would highly recommend Rochester Pest Pro for any of your exterminating needs. We had a boxelder beetle problem for years. After Jason and his team stopped by, we didn't see one beetle, spider, ant or any other bug for the rest of the summer! They were extremely professional and reasonably priced. A+ Service and Results

I called Jason a few weeks ago thinking I had a bird in my attic...turns out I had a couple mice in my basement After a brief but thorough consultation, Jason was able to identify exactly what the issue was and come up with a POA. They were back the next day to resolve! I will definitely be calling Rochester Pest Pro with all my future pest concerns and I'd recommend their services to anyone looking to take care of any pesky critters! Their expertise and professionalism are top notch!

Jason was great. Called him on a Tue that we had a mice problem and he was there on Wed to look at the issue. Instead of scheduling another apt as it was close to 5. Jason ran back to his office, picked up the supplies and started attaching the problem. Would recommend Jason and Rochester Pets Pro to anybody.
John Esposito

After dealing with a previous pest company; our complex called Rochester Pest Pro. We worked directly with the owner Jason. He was very professional and has amazing follow-through - keeping us all informed. He thoroughly inspected the property for entry points and now working to eliminate those entry points. I definitely would recommend Rochester Pest Pro!

Jason and Brandon at Rochester Pest Pro are amazing! They work quickly and efficiently to get the job done. They also offer very affordable pricing for high-quality work. I would highly recommend them to friends and family. Definitely one of the best pest control companies in Rochester!
Carly Hansford

Jason responded within TWO MINUTES after I submitted my request on Home Advisor. He came out to my house the next day to take care of my rodent problem. I am very phobic about critters in my house but he reassured me and thoroughly explained everything he was doing along the way. He has since come back for another check of the traps and will come a third time to make sure the problem is solved (so far so good). Jason and Brandon are the consummate professionals and I would highly recommend them to anyone for ANY extermination.

Michelle S.

They have been very attentive to an ant problem that we have and have stood by the satisfaction guarantee. They're professional and quick to respond, will educate you on options, and take safety of pets very seriously.

Dan W.

Great service. Reasonable price. Easy to work with. Provided advice for preventative maintenance and offered guarantee on services provided.

Michael M.

Hey everyone these guys are the best !!! I was in a panic when I discovered that bed bugs had invaded my home due to frequent trips to NYC and back ! With Children living in the city I had no idea that they hitched a ride from hotel rooms ! Ewww ! We were getting bit so bad and discovered them one night ! I immediately called around in the evening and no one was open ! When I called these guys they ANSWERED !!! I did not think that places still existed with such professionalism anymore ! Jason and his team came right out, they sprayed, and he taught me everything I needed to know about these pests and how to get rid of them ...with his help ! You can't do it in your own with bedbugs ! He even came out twice OFF DUTY because I was so upset and did not know what to do ! I have never rated anyone with 5 stars... they are the best and they also have the best cost ! I looked around ! And the results are ... the bugs are gone ! So hard to get rid of ! He even told us about how to travel safely to not have this happen again ! Very easy to happen to anyone ! Has nothing to do with cleanliness. They love clean places !!! Thank you Rochester Pest Pro ! My anxiety level is back to normal !

Mindy H.

Jason is a true professional. He has serviced several apartments I have in the city of Rochester and eradicated several severe bedbug issues. Jason is very responsive, invoices immediately and handles follow up treatments promptly. I consider him an important team member of my Real Estate business!

I was very impressed by Jason and Brandon there knowledge and how professional they are. We had a red squirrel problem which they help us with. They are concerned with the environment and working with nature, which is something I admired about them. I would highly recommend Rochester Pest Pro to everyone.

Thanks to Jason DiBiase and his licensed technician, Brandon, for helping us out with the bees, mice, and various rodents & insects we have around our property.

I'm very careful about what my frenchies are exposed to. Jason and Brandon listened to my concerns. The company we had previously hired was using bait that was dangerous to my dogs. This was after I had told them this was a concern. They promised me the dogs would be safe. I didn't know the products were deadly to my dogs until Jason and Brandon came here and completed a very thorough inspection.

If you're one of my neighbors , I know you've got pest issues too. Make sure you call Jason and have him come inspect your property before you have another company come in. Both he and Brandon are honest and knowledgeable.

I can rest easy knowing my house and yard are safe for the frenchies‼️

Jean D.

Jason is a terrific business owner. He is incredible with his response times and extremely knowledgeable. Highly recommend using Jason and his team! I had a bee issue which was in ground, came over and took care of it with no problem. High class individual and highly respected! Thank you Jason!

Anthony D.

My experience with Rochester Pest Pro was great! Jason was there the very next day to give us an estimate. He was very friendly, professional and knowledgeable.We are very satisfied with the services he provided. I would recommend Rochester Pest Pro to anyone!

Don M.

My name is Matthew. I had bees wanting to stay at my place without paying rent!! I don't think so. I hired Jason and he was prompt with his service. I didn't have any issues after they came out and would highly recommend their services!!! If I could give 10 stars I certainly would.

Matthew

Jason knows his business and showed up promptly to help me. He's very reliable and reassuring, and set a time to check back in with me to see if everything is still okay I certainly would recommend this business

Pat M.

Contacted Rochester Pest Pro on 10/8, as I had a problem with bees. Jason and Brandon were very professional and courteous. Brandon came the same day I called and sprayed. Today 10/9 I've seen NO BEES. Thank you so much.

Judy S.

Spoke with Jason early this afternoon. Asked about treating my mom's home for bees. He was able to go out within an hour. He even called Ed me to tell me he would arrive within 15mins. Since I set up the appointment this was great because I was able to let mom know they'd be there shortly.
He was prompt, courteous and professional. My mom is his biggest fan, and that is really saying something.
Don't hesitate to call him; don't look any further. Jason has a 5 star rating because he has earned them!!!!

Gloria V.

Featured Client Review

"We had a mouse problem at our house for years that we tried to fix unsuccessfully. Brandon found where the mice were getting in on the first visit and sealed them off. Then we set a variety of traps inside to capture the rest. He followed up a week or so later and our problem has been solved! Communication with Rochester Pest Pro has been great. They are responsive and easy to work with. We would highly recommend them to someone else and will be using them for any pest issues in the future." - Jen S.