FAQ

Why are bed bugs difficult to treat?

Bed bugs are difficult to treat because they are natural hitch hikers in how they get around from place to place. Often times bed bugs are introduced to your residence or workplace without you ever realizing it. They will travel in book bags, purses, clothes & furniture. When dealing with bed bugs they don't care about sanitation, financial status or ethnicity.

Why are hotels notorious for bed bugs?

The only reason why bed bugs are an ongoing issue in hotels deals directly with the number of new guests that are always checking in/out of the rooms. Most national chains have a good working relationship with the exterminator & protocols in place to deal with any issues that may arise.

Are bed bugs only found in beds?

No, bed bugs can be found in any type of bedding, furniture or clothing. Most bed bugs are typically found in beds because that is the closest place to the host(YOU)

Where do you service?

26 mile radius from Henrietta, NY

How can I prevent spiders from entering my home?

We recommend a complete exterior treatment 2X a year to control crawling & flying insects. See the exterior treatment tab under residential services on our website to see what is covered in our treatments.

How do I get rid of ants near my food?

We recommend when ants are found in a kitchen, pantry or around pet food dish is to clean the area really well & to store food products in air tight containers that will be limiting access to what they are going after as a food source.

Is there a certain month certain bugs are more likely to be an issue?

When dealing with insects & rodents in our area we tend to see seasonal increases based on the time of the year. In the Fall & Winter we see an increase in rodents(mice & rats) Spring & Summer months we see a seasonal increase in crawling & flying insects, ants, bees, spiders, stinkbugs, etc

Can my children and pets be home when you come?

It depends on the type of service that we are completing for you. If an interior application is made using more then gel baits its recommended that you vacate the property up to 4hrs. Again each situation is different. Exterior treatments do not require you to leave at all. Prior to beginning treatment we will let you know what exactly applies to your specific situation

Do I have to be home when you come to service?

It depends on the type of service that we are providing to you, talk with your contact to see what exactly applies to your specific situation

Is there going to be residue after treatment?

Yes there will be, it depends on the type of service we are providing,the type of materials needed to provide the most safe & effective service. Your technician will be able to answer any questions at the time of service.